The IGT S2000 is probably the most recognizable slot machine in the world thanks to wide distribution and the movie industry. It’s hard to find a casino that actually doesn’t have some of these on their floor. This is the next step up from the classic IGT S Plus machine and is a favorite of “reel machine” enthusiast worldwide. Michael Friberg John Kane was on a hell of a winning streak. On July 3, 2009, he walked alone into the high-limit room at the Silverton Casino in Las Vegas and sat down at a video poker machine.
Konami Gaming, Inc. announced that its award-winning SYNKROS® casino management system has successfully launched slot machine cleaning and customer care solutions at seven different casino locations since first released in June. In a matter of weeks, the company developed, tested, and deployed a system-delivered solution to help optimize slot machine cleaning between use, and offered it at no cost to SYNKROS customers. It is part of Konami’s on-going efforts to deliver meaningful support to the health, safety, and recovery initiatives of gaming industry operators. SYNKROS’ solutions include a mix of real-time communications, alerts, and report analytics, designed to empower casino floor staff and supervising teams to monitor and manage slot machine disinfecting between use.
“In the midst of business closures that occurred beginning in March, Konami’s SYNKROS team began planning, producing, and packaging a set of solutions to assist our users to monitor and manage when slot machines need disinfecting between customer use. The solutions were seamless built into the existing SYNKROS ecosystem,” said Tom Soukup, senior vice president & chief systems product officer at Konami Gaming, Inc. “Working closely with our casino customers, we responded quickly to their needs, and equipped their teams with the necessary customization options and training for them to automatically communicate slot machine cleaning statuses to their casino guests.”
Early adopters of SYNKROS’ slot machine cleaning and customer care solutions span locations from California to the Caribbean. To date, seven casinos representing six different jurisdictions have successfully leveraged the technology to streamline slot machine cleaning and customer care.
SYNKROS’ slot machine cleaning and customer care solutions allow players to request slot machine cleaning from the player tracking LCD display, which triggers email, SMS text, or administrative alerts to cleaning crew members. After a player has finished their play session, the machine will switch to automated “Waiting to be Sanitized” message. Once a cleaning crew member has completed cleaning, the machine will switch to automated “This machine has been sanitized” message, with a time stamp identifying when the last cleaning occurred. And throughout this entire process, casino administrators have access to visual floor monitoring of machine cleaning status and cleaning patterns, to gauge effectiveness and manage staffing.
Those interested in learning more about SYNKROS’ award-winning product suite are encouraged to visit www.konamigaming.com.
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About Konami Gaming, Inc.
Konami Gaming, Inc. is a Las Vegas-based subsidiary of KONAMI HOLDINGS CORPORATION (TSE: 9766). The company is a leading designer and manufacturer of slot machines and casino management systems for the global gaming market. For more information about Konami Gaming, Inc. or the SYNKROS® gaming enterprise management system, please visit www.konamigaming.com.
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~ DON'T take the coin out of the door!! Inside the door of your slot machine will be a coin comparitor that holds a coin. That coin is there for a reason, it is NOT jammed! The machine compares every coin that is dropped in the coin slot to whatever coin is in the door, hence, removing the coin in the comparitor will render your machine inoperable. It's the reason a quarter machine will not accept nickels, dimes, or pennies!
~ DON'T dump your jar of change into the hopper without sorting through it first. Even 1 nickel in a hopper full of quarters will jam in the hopper! Same goes for any other items that make their way into loose change jars and buckets.
~Clean the outside of your machine using only a damp cloth and Windex (or similiar glass cleaner). When in doubt, use a damp (not dripping wet) cloth.
~ No routine cleaning is required inside of the machine. There is a risk of shock, so unless you are filling/emptying the hopper, there's really no reason to be inside the machine! We have done dozens of repairs due to someone 'just looking around' or 'fixing' something in a machine. If it's not broke...you know the rest, DON'T FIX IT!!
~Always make sure your machine is bolted to the stand it is on, and especially with small children in the house!! Children like to climb, and they could easily pull the machine off balance enough that it could fall/tip over off the stand. A couple of bolts is worth it to avoid injuring someone!
~ Plug your slot machine into a surge protector/power strip and use that to turn your machine On/Off. By leaving the Power Switch in an 'On' position and plugging the power cord into power strip, you can turn the machine On/Off by just turning the power strip On/Off. This eliminates having to unlock the machine and reach inside to turn it On/Off each time you want to play!
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